Saginaw County Change Management

Saginaw County embarked on an ambitious project to upgrade its mainframe software used by all employees and departments and people who utilize county services. Trapani Communications provided change management communications and implementation support to mitigate the pressures associated with change, ensuring employees and the community-at-large understood the benefits and positive impact of the upgrade.

Strategic Communications and Change Management
During this multi-year project, we created a communications and change management strategy that guided our communications with various stakeholder groups. Our talented project manager often worked from the Saginaw County office providing hands-on support and issues management strategies. Additional tactics included internal emails, townhalls and focus group sessions to name a few.
Branding Support
The project logo, which complemented the Saginaw County logo, was used on all communications related to mainframe modernization, differentiating them from other county communications and adding an element of fun to the project.
