Property Owner Communications

Property owners will have questions about the assessment and the project as a whole. As an extension of the project team, we assist in individual property owner communications. One of the first steps taken is setting up an inbox and voicemail box as a central place for questions and comments. Our team monitors the inbox and answers all questions received. We report specific metrics back to the team to find trends and ensure questions are answered for future projects. 

Project Specific Websites

Creating an informational website is a passive way for property owners to search for information surrounding the project on their own. For special assessments, a successful website includes an overview of the project, strategic FAQs, a document library and information about upcoming meetings and hearings. Trapani Communications handles logo creation, branding, website creation and management during the project. 

Print Materials & Mailings

Property owner mailings are one of the most effective ways to notify people of upcoming information. Our team will create the letter, manage the list of owners, and coordinate printing. We ensure that the legal communications requirements of the project are met.